General Features
  • A flexible and configurable role-based design enables the customer to assign specific features to each role and then designate which users will have access to each role.


  • A flexible and configurable animal routing system enables the customer to design an auditable system that follows, and encourages adherence to, their established procedures.


  • Animal database searchable by multiple parameters, including license, rabies, or microchip number.


  • Saves a complete history for each animal. Every transaction, record, report, or person ever associated with an animal can be found in its history.


  • Saves complete and searchable information about every person added to the system.


  • Saves a complete history for each person. Every transaction, record, report, or animal ever associated with an person can be found in its history.


  • Complete historical tracking of all data.


  • Picture and barcode animal ID throughout to eliminate mis-identification.


  • Saves multiple pictures, picture captions, and distinguishes between public and private pictures.


  • Customizable contracts, interviews, cage cards, and licenses.


  • Saves contracts, licenses, receipts in history for reprinting.


  • Built-in address map generator.


  • Integrated POS cash register system with multiple drawers.


  • Cash drawer administrator provides end-of-day reporting features with item details, as well as a full journal.


  • Built-in user-definable report generators.


  • Supports touchscreen technology


  • Integrated help system.


  • Remote access for multiple locations, off-site & mobile units.


  • Disaster management and recovery.



Animal Shelter, Rescue, And Foster Operations
  • Automatic updating in real-time for on-line visibility of stray and adoptable animals.


  • Built-in integration with Petfinder.com.


  • Specialized resources, including bulk e-mail capability, for rescue and foster coordinators.


  • Animal record includes owner relinquish interview, behavior, and temperament information.


  • Customizable, scorable, and species/breed specific adoption interviews.


  • Automatic printing of spay/neuter contracts at time of adoption.


  • Multiple user-definable kennel reports.


  • Lost and found pet reports.


  • Track reasons for intake and euthanasia.


  • Track all intake and disposition transactions by type, customer, ACO, municipality, location, date, employee, etc.


  • Built-in animal routing system enables users to customize their euthanasia review procedures.


  • Timed alerts for expired quarantines, spay/neuter contracts, stray holds, etc.


  • Fostered animals can alert the foster coordinator when it is time for the animal to be returned.


  • Automatic calculation of boarding charges when an animal is redeemed by its owner.


  • Automatic billing at the time of adoption or redemption for medications and services used while in the shelter.


  • Configurable mailing lists that are exportable for e-mail and mail merge.



Animal Control Operations
  • Case File System tracks service requests (complaints), cruelty investigations, bite reports, incident reports, citations, dispatches, disposition reports and more.


  • Reports can be tracked, dispatched, assigned for follow-up.


  • System can be utilized to computer dispatch service requests or as a call log.


  • Snapshot historical accuracy for all people & animal information contained within a report.


  • Service requests and other reports can be created by users of the system while also restricting their access to the complete animal control case files.


  • Integrated animal licensing system.


  • Supports multiple license types from multiple jurisdictions or municipalities.


  • Configurable license reports that are exportable for e-mail and mail merge.


  • All impounds can be tracked by impound type, reason for impound, ACO, municipality, or location.


  • Wildlife is tracked from impound to final disposition, including being released back into the wild or to a wildlife rehabilitation organization.


  • At home observations, as well as inhouse quarantines can be monitored and users alerted when the status expires.


  • Remote access features enable animal & owner information lookup using a cell phone with a web browser or full utilization with a laptop.



Vet Clinic Operations
  • Multiple schedules, calendars, and visit types.


  • Scheduling with daily, monthly, single calendar and multiple calendar views.


  • Track appointment arrivals, cancellations, and no shows.


  • Schedule multiple locations or clinics.


  • From the appointment, to the treatment, to the medical billing, to the followup. Each visit is tracked, saved in history, and automatically routed throught the system.


  • User-definable diagnoses, medications, and services.


  • Tracks dispensed medications and services


  • Maintains a controlled substance log.


  • Maintains a medical history for each animal.


  • Automatic routing of shelter animals to clinic for emergencies, adoption checks, surgery requests, etc.


  • Specialized Kennel Med Report generates a report for the user-designated areas of the shelter and includes the complete medical history for each animal.


  • Medications and services utilized by the shelter can be tracked and differentiated from those used in the clinic.


  • The remote access features enable full utilization by mobile clinics and animal ambulances.